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Kate Tammemagi

Kate Tammemagi is a Business Trainer and Consultant in Ireland. She has extensive experience designing and delivering customized Leadership Skills Training and Customer Service Training.

Author Links

URL #1:	http://www.focustraining.ie
Personal URL:	http://www.focustraining.ie

Author Statistics

Author Level:

Silver

Date Joined ArticleRich:

August 12, 2009

Location:

Ireland

Articles:

53 active articles resulting in 5808 total views

Articles by Kate Tammemagi

Article Title	Category	Date	Views
Personal Effectiveness, Focussed Questions to Remove Blocks to Action	Management	Aug 16, 2011	53
Proper Email Etiquette for a Customer Service Department	Customer Service	Aug 16, 2011	105
How to Solve Your Team Created Problems	Management	Jun 18, 2011	58
Team Management - Getting Your Employees to Work as a Team	Management	Jun 10, 2011	51
Managing your Sales Leads Through The Sales Cycle	Sales	Apr 05, 2011	35
Communicating Effectively, Tips for Effective Workplace Communication	Business Communication	Mar 15, 2011	66
Communication Skills - First Steps in Communicating Effectively	Business Communication	Mar 07, 2011	37
Presentation Skills - Tips for Making Effective Presentations	Public Speaking	Feb 26, 2011	21
Training for new Managers - What Managers Need First to be Effective in the Management Role	Management	Feb 06, 2011	33
Telephone Skills Training - the Structure of an Effective Telephone Call	Customer Service	Jan 03, 2011	52
Key Sales Techniques - Profile Your Customer Groups and Prepare Sales Presentations for Each Group	Sales	Nov 28, 2010	29
Team Building: How to Build a High Performing Team	Team Building	Nov 21, 2010	34
Defining the Role of a Customer Service Representative to Improve Customer Service Excellence	Customer Service	Nov 02, 2010	43
Managing People Assertively, the Importance of Assertiveness in Management	Management	Sep 13, 2010	73
Team Building Goals - What are the Objectives of Team Building?	Team Building	Sep 07, 2010	40
Sales Presentations, Success in the First Contact Sales Meeting	Sales	Jul 18, 2010	28
Customer Service Role-plays, designing a Customer Service Training Module	Customer Service	Jun 27, 2010	42
The Objectives in Managing People - People Management	Management	Jun 08, 2010	140
The Definition of Exceptional Customer Service	Customer Service	May 04, 2010	54
The Best Source of Sales Tips and Techniques for Sales Professionals	Sales	Apr 26, 2010	121
Improving Management Style - Methods of Reinforcement	Management	Mar 24, 2010	103
The Advantages of Teamwork at the Office	Team Building	Mar 15, 2010	35
Positive Attitude in Sales - Use These Words That Sell	Sales	Mar 15, 2010	185
Professional Sales Training - Managing Leads to Generate New Sales	Sales	Mar 03, 2010	29
Management Coaching, Using Learning Styles in Coaching and Training	Management	Mar 02, 2010	36
What is Good Customer Service? What is Exceeding Expectations?	Customer Service	Dec 09, 2009	183
Improving Sales Results, Success in making Sales Appointments	Sales	Nov 24, 2009	16
Insurance Industry - Increase Sales and Retention from your Customer Service Team	Customer Service	Nov 12, 2009	108
Team Leader Training - Why Train Team Leaders In-house?	Management	Sep 28, 2009	171
Telephone Skills - How to avoid Irate Callers in Customer Service	Customer Service	Sep 28, 2009	115
The Positive Customer Focussed Attitude of the Customer Service Person	Customer Service	Sep 27, 2009	115
Building the Positive Beliefs Essential to Success in Telephone Sales	Sales	Sep 27, 2009	210
Team Leadership - The Importance of Aligning the Team to Achieve Goals	Management	Sep 22, 2009	148
Team Leader Training - Why run Team Meetings?	Management	Sep 20, 2009	189
Report Writing Skills - Writing an Effective Business Report	Management	Sep 18, 2009	147
Team Building in Business - What is a Team?	Team Building	Sep 16, 2009	34
Team Building - the Goals and Objectives of a Team Building Workshop	Team Building	Sep 15, 2009	84
Leadership Skills - Winning over your Team Members	Management	Sep 13, 2009	125
Leadership Skills - Inspiring the Team to Achieve Goals	Management	Sep 13, 2009	147
People Management - Effective Tips on Managing People	Management	Sep 10, 2009	179
Customer Service Training - Motivating the Customer Service Team	Customer Service	Sep 06, 2009	253
Customer Service - Strategic Management of Customer Loyalty	Customer Service	Sep 03, 2009	92
Customer Care Training - How to Handle Escalated Calls	Customer Service	Sep 03, 2009	294
Supervisor Training - Moving from Staff Member to Supervisor	Management	Aug 31, 2009	63
The Importance of Role-play in Customer Service Training	Customer Service	Aug 28, 2009	279
Customer Service Training - Top Telephone Tips and Techniques	Customer Service	Aug 28, 2009	124
Customer Service Training - Improving Skills in Call Centres	Customer Service	Aug 27, 2009	138
People Management Training - How to Manage People Effectively	Management	Aug 19, 2009	111
Customer Service - How to achieve Customer Service Excellence	Customer Service	Aug 18, 2009	99
Customer Care - Building a Customer Focused Culture	Customer Service	Aug 17, 2009	189
Leadership Development - Key Leadership Competencies	Management	Aug 16, 2009	55
Telephone Skills - Telephone Tips for a Positive Customer Experience	Customer Service	Aug 13, 2009	551
People Management � How to run Effective One-to-ones	Management	Aug 12, 2009	86