Leadership Skills Are Necessary for Technology Managers in the Current Business Economy - By: Jane Muder

Technology oriented careers have been making a comeback. Accordingly, talented technology managers are necessary in every area of the field – from Web design and development, to database-driven e-commerce, to software engineering, to technical service and support. Technology positions, from programmer to CIO, are also critically important in organizations from all industries, including manufacturing, healthcare, education, government and service firms. Technology professionals often seek career advancement but need the leadership skills necessary to advance their careers. In response to these industry demands, adult-learning and distance learning schools now offer technology degrees at the bachelor's and master's degree levels, often in accelerated formats.

However, other necessary characteristics of successful technology managers cannot be found on a silicon microchip or in a line of CSS markup code. Some of these characteristics include a talent for leadership; the ability to communicate ideas and directions, and the ability to motivate and mentor staff. These skills are not taught in all technology curricula of the 21st century. However, some information technology and computer science academic curriculum designers are beginning to recognize the importance of teaching soft skills in the classroom. Accordingly, some programs of study now emphasize specialized leadership training for would-be technology managers.

The United States Bureau of Labor Statistics (BLS) states that computer and information systems professionals typically require advanced-level training (namely, a master's degree) in order to be considered for leadership positions in technology. The BLS also points to the need for technology job applicants to have diverse experience in technology systems and applications. This experience will allow them to lead staff who work in different departments and who have different types of technology skills. An additional benefit to pursuing training for technology management careers is the bright future outlook of this field. These careers are expected to grow 16 percent through the year 2016.

Technology leadership training programs at the master's degree level will typically have two or three core academic components. The first core component, obviously, is technology. Students who pursue this type of master's degree typically begin the program with knowledge of at least one higher-level programming language; and are comfortable with database management or development, as well as computer networking systems administration. The master's in leadership and information technology course of study will build on students' foundations in information science and systems, enabling students to approach these disciplines from a leadership and management perspective.

Students will learn to lead employees as well as communicate with all levels of the organization and customers.

In CIO Magazine’s 2007 State of the CIO survey of more than 500 IT professionals, the three skills “most pivotal for success in your role” were: the ability to communicate effectively, strategic thinking and planning, and ability to lead/motivate staff. In other words, leadership skills. The primary characteristics that all technology managers must have are leadership skills. These attributes enable technology leaders to motivate staff; to direct projects or business activities in a way that maximizes profits, and to ensure that staff on hand are competent and contribute to strong worker retention. According to career advice site Monster.com, the best managers and leaders in technology are those men and women who are directly involved in project management and task delegation, rather than those who give orders from afar.

In the tech industry, there exists a decades-old stereotype about the social inclinations of technology workers. Unfairly or not, they have been historically pegged as lacking in leadership skills and strong communication abilities. Industry efforts to disassemble this stereotype is one primary reason why students interested in technology management are able to enroll in master's-level programs of study that combine technology skills with interpersonal and leadership skills.

The other reason more and more master's-level technology programs of study focus on business and leadership skills is because technology manager careers have become more specialized and decisions-driven. Managers in tech fields must be able to assess the technology systems in place at their companies, and make system implementation and upgrade decisions that will be positive for their employees and clients. Technology must support and align with organizational goals. Making the right technology decisions requires developed leadership skills, strong soft skills, and polished business acumen.

As technology continues to change and develop rapidly, technology leadership master's degree programs will continue to develop targeted curricula, integrating technology with the business world to produce strong leaders.

About the Author

Duquesne University's School of Leadership and Professional Advancement offers a Master of Science degree in Leadership and Information Technology. The Pittsburgh, PA university also offers a BS to MS degree program in Leadership and IT designed for working and other adult students. For more information, visit the school's Web site, http://www.leadership.duq.edu.

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