How To Never Miss A Lead With Three Features Of Small Business Phone Systems - By: Chris Harmen

To stay on top of the competition in a tough economy, chief executive officers authorize large amounts of money to be spent on generating leads. From paying high quality employees to find these potential customers to services that help with making sales, company owners don't scrimp when it comes to getting new clients. However, many organizations actually send future clients to their competitors without even realizing it. When someone calls a company and never gets to talk to anyone or keeps getting the run around from people who don't know the right person to transfer the call to, they hang up and call the competition. Not even answering calls is another huge money waster. Companies must consider a business VOIP provider that offers voice to text, "Contact Us Plus" widgets and find me/follow me features in order to gain new clients and make those sales.

Voice Mail To Text Saves Valuable Time

Staff members work very hard to answer calls and deal with customers' concerns in a timely manner, but some small business phone systems make this impossible to do so. Without the voice mail to text feature, employees can spend hours listening to voice mail messages and trying to jot down the important info and contact numbers. Sometimes a person has to replay a message several times before getting everything they need on paper. Managers who accidently write down the wrong name from a voice mail message can lose a sale. A business VOIP provider that includes voice mail to text options will allow users to read a written transcription of their voice mail, making sure they get all of the data they need at one time.

Never Miss An Important Call With A Business VOIP Provider

With find me follow me features that are incorporated into some small business phone systems, individuals can be sure to never miss that one call that leads to the highest sale of the year. These options allow users to directly transfer incoming calls to other local or long-distance numbers, whether landline or mobile. Executives who have to work late at night and take calls from customers in other time zones appreciate this opportunity to do so from home just by entering their home number into the account. The system automatically transfers the calls from the office to the home number if the user has turned on the find me/follow me feature. More than one number can be put into the system, allowing calls to reach a cell and home or other location. Traveling employees can rest easy with these options, knowing a call will never go unanswered. This benefit also prevents a company from needing to hire one or several staff members to constantly answer phones and take messages for staff who are away from the office. Large corporations can even utilize find me follow me by not forcing a receptionist to hunt down an employee when someone is calling. Instead they can turn on the find me option to allow that person's calls to go directly to their cell.

"Contact Us Plus" Widget Keeps Customers Connected

In today's world where so many transactions take place through the Internet, widgets are becoming more and more popular. Small business phone systems that offer a "Contact Us Plus" widget allows companies to gain more leads just from people browsing the web. This benefit is a copy-and-paste web widget, letting customers and potential clients to click-to-call the right person at a company. Online public relations can greatly increase through this one application. In addition, this tool ups brand awareness without much hassle, cost or effort. Many companies have reported that this type of application has improved audience experience and provided interactive and engaging content that raises search engine optimization.

A business VOIP provider with a "Contact Us Plus" widget gives employees the opportunity to assign three user specific items to the widget. Twitter, Linkedin and Gravatar can be utilized through this option. Customers can automatically link to a company's Tweet stream when they click on the "Contact Us Plus" widget. Also through this feature, a person can view an organization's LinkedIn public profile or see a profile picture.

By choosing small business phone systems that come with the three features mentioned above, companies can always stay on top of their game and never miss out on that one lead that could make their organization very successful.

About the Author

Chris Harmen is a writer for Phonebooth, a high quality business VOIP provider. She explains that small business phone systems that include certain features prevent companies from missing important leads.

Article Directory Source: http://www.articlerich.com/profile/Chris-Harmen/89665

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