Guide to Access Norton 360 Support - By: vnsupport

Norton 360, another product from Symantec is antivirus software that aims towards providing online security to the users. Norton 360 is completely functional software that is user-friendly and does not need rocket science for protection. It is very simply demonstrated. Norton 360 support is meant for users who face problems with Norton 360- technical and non-technical. Though there are many sites dedicated to Norton 360 support, it is always recommended if you take the help directly from the Norton website.

VNSupport provides answer to many of your questions like how to install the software, how to update the software, getting regular upgrades, activating Norton 360, why should one use Norton 360 etc. You can also get help with configuring proxy server settings with Norton 360 support. Apart from the list of problems likely to be faced by users and their solutions, it also provides a categorized solution. That is, it categorizes the issues according to its nature and type and provides an efficient solution. There is an option termed as ‘Search Solution Library’ in Norton 360 support. This option provides optimized search results. These are only applicable for Norton 360 and not for other programs.

Below is a step-by-step process to access the Norton 360 support guide:
1. First Start Norton 360.
2. Click Support which is at the top-right corner of the page.
3. The next step is to click Begin Support Session. On doing this, Norton 360 support will detect and fix any problem that might occur with Norton 360.
4. If there are no issues detected by Norton 360 support, then click Continue.
5. You will get a list displaying some of the common problems face by users divided into categories. Choose the one you feel describes your problem the best.
6. For searching in the Norton Knowledge Base, click Search option.
7. Despite of the above steps if you cannot find a solution to your issue then you can Contact Us either on Live Chat, e-mail or Call the help centre.
Depending on the mode of contact you choose, your waiting time varies. You have to wait for simply five minutes on live chat before someone from the tech support pings you. You may have to wait for as long as half an hour when you call up at their Help Desk. Therefore, not many people choose this option. However, if you have a few days to wait before dealing with your problem then you can email the Norton 360 support personnel. They will get back to you in 2-3 days time.

About the Author

VNSupport provide online tech support for Antivirus Support, Norton 360 Support, Norton Antivirus Support, Norton Help, Support for Norton AntiVirus, Norton support.

Article Directory Source: http://www.articlerich.com/profile/vnsupport/199636

Additional Articles From - Home | Computers | Malware & spyware