Foremylife May 6th Sucks: Free $25 eGiftCard with purchase of $100 eGiftCard. Use code MAY6SUCKS - By: Paddy Chang

All Great informations in: http://foremylife.com/blog/?p=116

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CUSTOMER FEEDBACK from Gerry (5/3/10): We just bought a Baby Jogger Summit XC. I'd like to commend Paul at Moosejaw Birmingham for his knowledgeable and diligent assistance in this purchase. Our daughter who will be 1 year old in June is very excited about her new ride. Read all Customer Feedback
CUSTOMER FEEDBACK from Kerry (5/3/10): Thanks for this! I have just ordered these boots using the 10% discount along with the Outdoor Research Alti Mitt - warm feet, warm hands - happy climber! Regards. Read all Customer Feedback
CUSTOMER FEEDBACK from Bennett (4/29/10): Thanks so much, I got it yesterday! You guys rock, and my groomsmen are going to love their new packs. Who needs a crappy pair of cufflinks, anyway? Read all Customer Feedback
CUSTOMER FEEDBACK from Adam (4/27/10): I really appreciative what you have done, you guys are awesome and a great company. Thanks for the help and the feedback. I look forward doing business with you all in the future. Thanks. Read all Customer Feedback
CUSTOMER FEEDBACK from Joshua (4/26/10): Thank you very much. I really appreciate the customer service from you guys and I will seriously look to start buying all my gear and equipment from you all in the future. Read all Customer Feedback
CUSTOMER FEEDBACK from Cindy (4/25/10): Hello Moosejaw. Just wanted to say that the service at the store in Rochester Hills is always excellent. A couple of friendly guys in there every time I go in there. Keep up the good work - love your promotions. Read all Customer Feedback

What is your international shipping policy?
Moosejaw offers air shipping for international orders. Choose "International (non-USA) from the Shipping Method dropdown when checking out.

International Shipping Rates
Air orders are sent via UPS. Some items may be subject to additional shipping charges because of size or weight.

Estimated Shipping Charges by Region

Oversize and/or heavy products such as backpacks, tents and sleeping bags may require additional charges. If additional charges apply, we will email you prior to shipping so you can give us the go ahead. Be sure to check your emails from Moosejaw!!!

Potential Shipping Delays. In an effort to keep shipping costs down, we try to combine all items into a single package. 99% of the time, this does not cause a delay and you can rely on the estimated ship dates shown on our website. In very rare cases, this process can take a week or two in which case the estimated ship date on the website might be inaccurate. This is absolutely nothing to worry about but we have to write this because one person got mad and said we should.

What brands cannot ship outside of the US?
Moosejaw CANNOT ship Arc'Teryx, Patagonia, Yakima, Quiksilver, Sea to Summit, Thule, Western Mountaineering, The North Face, or all stroller brand products internationally.

Will I have to pay for customs/duties/taxes if I import an item to a country other than the US?
Shipments outside the of the US, are subject to tariffs, duties, value added tax (VAT), etc. These costs are not Moosejaw’s responsibility, we cannot add these charges to your order, and these charges are determined by the local customs office. (You can contact them for more information) The company that is shipping your order will be charging you the fees.
How/why do you verify credit cards?
For a first time international customer we have to verify your credit card, the good news is that you only have to go through the verification process once.
Moosejaw will charge your credit card a small amount (from $0-$3.00 USD), we will then contact you via email that the charge has been made.
You can then contact your bank to find the amount of the small charge; you can give us the small charge amount, via phone, email or live chat, at that time when your card is verified we can process your order.

What is your return policy?
Moosejaw has the best return policy in the world, according to the owner’s mom. We will accept your purchase back at anytime as long as the product is in sellable condition. This excludes underwear, bras, food, climbing gear like a harness and carabiner, gift cards and e-gift certificates, all of which are final sale and cannot be returned.

Proof of purchase required for all returns. IF YOU RETURN THE PRODUCT(S) IN UNSELLABLE CONDITION we will ship the product back to you and will NOT PROVIDE YOU WITH A REFUND. Sorry about the all caps thing. It was probably unnecessary.

How do I return my product?
You can either bring your product(s) and your invoice to a Moosejaw shop or you can mail the product(s) back to us and we'll credit your card right away. To mail the product(s) back to us, simply click below to create a new prepaid UPS return label (offer available only to USA customers). The $7.95 will be deducted from your refund upon receipt. UPS takes about 5-7 business days to get your package back to us. We will credit you within 5 business days of receiving your package and email you a receipt confirming the credit.

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Foremylife SAVE $20! Sony Clock Radio for iPod Foremylife Free shipping on orders over $50, Foremylife May 6th Sucks: Free $25 eGiftCard with purchase of $100 eGiftCard. Use code MAY6SUCKS http://foremylife.com/blog/?p=116

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