Foremylife Big Savings with the Makita Spring Sale on factory - By: Paddy Chang

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http://www.foremylife.com

Frequently Asked Questions
Black and Decker Warranty
Where can I get warranty information?
Each Black and Decker product comes with a Black and Decker limited warranty. For warranty information, please click here.
CPO Money Back Guarantee, Returns and Cancellations
What is your Money Back Guarantee?

We are committed to customer satisfaction. All our products are covered by CPO's 30 Day Money Back Guarantee. If you aren’t happy with your purchase, send it back unused within 30 days, and we will refund the amount of the merchandise ordered. Please note that CPO's 30 Day Money Back Guarantee is for the amount of the merchandise ordered and does not cover any additional expenses related to installation, materials, etc. Click here for more information on our return policy.

What is your return policy?
Please contact us prior to returning an item to receive an RMA number. No credits or exchanges will be processed on items returned without an RMA number issued prior to return.

All unused items can be returned within 30 days of shipment for a refund or exchange (unless otherwise noted at the time of sale). Items must be returned in their original packaging. If an item was shipped free of charge you will be billed for the cost of the original shipping.

Returning an Item
To return an item, just follow these easy steps:
Step #1: Call us at 800-716-6036 to request a Return Merchandise Authorization (RMA) number.
Step #2: Place a copy of your invoice in the box and write your RMA number on the invoice.
Step #3: Ship the product to the below mailing address:

CPO Returns
900 Raco Drive
Suite B,
Lawrenceville, GA 30046.

Note: We recommend you obtain shipping insurance, as we cannot be held responsible for damage that occurs in transit. Save your tracking number, as this is your proof of return and allows you to track the status of your return back to our warehouse. Please note that you are responsible for all shipping expenses associated with returning the item.

Used items can only be returned within 30 days of shipment if defective. In this instance, items will be repaired or replaced at the discretion of CPO; a refund will not be issued. Upon inspection, if we deem the product to be in proper working condition or damaged intentionally then a 20% restocking fee and "to" and "from" shipping charges will be applied. Please call our Customer Care team at 800-716-6036 within 30 days of shipment for further instructions.

Missing Parts?
Please notify our Customer Care team within 7 days of receiving your order if a part or item is missing. Missing parts are generally replaced within 10 days or less. Our Customer Care team can be reached at 800-716-6036 during normal business hours.

Damaged in transit?
Should your item arrive in a condition less than expected, please contact our Customer Care team within 7 days of receiving your order so we can file a claim with the delivery company. Please retain everything that arrived, including all packaging material until the shipping company has completed their investigation.

What is a Black and Decker Factory Reconditioned product?
The Certified Factory Reconditioned title is awarded only to those Black and Decker reconditioned products which pass meticulous inspection. With strict eligibility criteria, a rigorous inspection and certification process, and a comprehensive five to twelve year Black and Decker warranty, CPO is your source for Certified Factory Reconditioned Black and Decker.

About the Author

Foremylife Big Savings with the Makita Spring Sale on factory reconditioned tools and accessories@ CPOMakita http://bit.ly/dq1BCO

Article Directory Source: http://www.articlerich.com/profile/Paddy-Chang/84203

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