Computer repair technicians are doctors of computers - By: Punjabi Sunil

Computer repair technicians are to computers, what doctors are to human beings. Just the way doctors are called and their help sought when people are ill, a computer repair technician is informed and his help sought when something goes wrong with a computer.

We all know from experience that a doctor's job is not just to prescribe a couple of medicines and solve the problem pro tem, but to treat the patient in a way as to exclude the possibility of the recurrence of the disease. Also, the doctor has to advise the patient on his diet and other day-to-day regimen that will help him maintain his health. The duty of a computer repair technician is also the same. He has to get the computer repaired and also advise the user on how he should maintain the computer in a way as to prevent the recurrence of such problems.

One of the common problems that beset a computer is a virus, malware, and spyware problem. When a malware does its destructive dance on a computer, a computer repair technician will have to be called in immediately to clean up the mess, and salvage as much possible data, and prevent further infection. While he would attend to this problem immediately, it is also the duty of computer repair technicians to guide the user on how to reduce the possibility of virus infections in future.

On an average more than 1.5 million malicious codes are being released in a year and these are trying hard to get entry into people's systems. The system prevents the entry of malware with firewall settings integrated with IDS or intrusion detection, and IPS or intrusion prevention, mechanisms. Still, it may not be able to prevent the entry of all harmful programs and when a malware creates problems within the system, a computer repair technician will have to attend to it.

After rectifying the immediate problem, computer repair technicians can show the users how the firewall system works, and what type of capabilities are integrated with it in that specific computer. They can train the users on how to check it occasionally, confirm if it is working satisfactorily, or reset when necessary. If the user has a maintenance contract with the repair services, the computer repair technician should check the system occasionally for viruses, even if there is no overt virus damage.

Computer repair technicians should also ensure that that the right type of antivirus software is installed in the computer that he is servicing. There could be corporate editions and home versions of the same antivirus program, and computer repair technicians will know which version is necessary to provide security for the computer in question.

Using managed email services will also be helpful for increased security of the system, and for preventing Spam mails and malicious content mails. For business units using a network of computers, this will be helpful in filtering emails, and reducing virus threats. A computer repair technician will be able to give the users information regarding the availability and utility of managed email services for the type of network they rely on.

About the Author

PCSoft is a Sydney based computer repairs, maintenance, and Services Company and provides same day onsite repairs and support services anywhere in Sydney and its suburbs. We can send a computer repair technician to your home or office for onsite assistance. Our team of expert, experienced and certified computer repair technicians are just a phone call away.

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