CompTIA IT Support Courses Examined - By: Jason Kendall

Were it not for a continuous flood of well educated network and PC support personnel, industry in the UK (and indeed in most countries) would surely be drawn to a standstill. There is an ever growing demand for technicians to support both users and the systems they work with. Our need for the above mentioned people is ever increasing, as everything becomes more and more dependent upon technology.

How the program is actually delivered to you isn't always given the appropriate level of importance. In what way are your training elements sectioned? What is the order and at what speed is it delivered? Normally, you'll join a programme requiring 1-3 years study and receive a module at a time. This may seem sensible until you think about these factors: With thought, many trainees understand that the trainer's 'standard' path of training isn't the easiest way for them. It's often the case that it's more expedient to use an alternative order of study. And what happens if they don't finish in the allotted time?

To be honest, the best option is to have their ideal 'order' of training laid out, but get everything up-front. It's then all yours in the event you don't complete everything as fast as they'd like.

A capable and practiced consultant (as opposed to a salesman) will ask questions and seek to comprehend your current situation. This is useful for establishing your study start-point. Remember, if in the past you've acquired any work-experience or certification, then it's not unreasonable to expect to start at a different point than someone who is new to the field. If you're a new trainee starting IT studies and exams from scratch, it's often a good idea to avoid jumping in at the deep-end, kicking off with a user-skills course first. This can easily be incorporated into most accreditation programs.

Charging for exam fees upfront then giving it 'Exam Guarantee' status is common for a good many training companies. But let's examine why they really do it:

They've allowed costings for it ultimately. One thing's for sure - it isn't free - they've simply charged more for the whole training package. Should you seriously need to qualify first 'go', you must avoid exam guarantees and pay when entering exams, prioritise it appropriately and apply yourself as required.

Don't you think it's more sensible to go for the best offer at the time, instead of paying a premium to a training company, and also to sit exams more locally - instead of miles away at the college's beck and call? A surprising number of so-called credible training colleges secure huge profits through asking for examinations upfront and hoping that you won't take them all. The majority of companies will insist that you take mock exams first and not allow you to re-take an exam until you've completely proven that you're likely to pass - which makes an 'Exam Guarantee' frankly useless.

Shelling out hundreds or thousands of pounds on an 'Exam Guarantee' is foolish - when hard work, commitment and the right preparation via exam simulations is what will really guarantee success.

We'd hazard a guess that you probably enjoy fairly practical work - a 'hands-on' individual. Typically, the world of book-reading and classrooms is something you'll force on yourself if you absolutely have to, but you'd hate it. So look for on-screen interactive learning packages if you'd really rather not use books. If we can get all of our senses involved in our learning, then the results are usually dramatically better.

The latest audio-visual interactive programs utilising video demo's and practice lab's will turn you off book-based study for ever more. And you'll find them fun and interesting. You really need to look at examples of the study materials provided by each company you're contemplating. Be sure that they contain full motion videos of instructors demonstrating the topic with lab's to practice the skills in.

It's unwise to opt for on-line only training. Due to the variable nature of connection quality from all internet service providers, make sure you get physical media such as CD or DVD ROM's.

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