Comm100 Live Chat- the Best Option for Small and Medium Businesses - By: Jamie Hanson

Whether your online business is about travel, real estate, auto sales, web hosting, web design, education, insurance or something else, live chat support is an important customer service tool for your website which will help you improve customers' trust and loyalty so as to increase your sales.

Among all the free live chat for website, you may be familiar with Comm100 Live Chat, LiveZilla and so on. The main difference between Comm100 Live Chat and LiveZilla is that Comm100 Live Chat is fully hosted on Comm100's servers, while with LiveZilla, you have to host it on your own server, which means using LiveZilla will increase the maintenance at your end, as you will have to take care of everything by yourself.

As a small or medium business, you may not have enough time and energy to maintain everything, so Comm100 Live Chat is just the best option for you to grow your business. Below are some advantages that Comm100 Live Chat has:

Zero Cost, Maintenance and Management. As a hosted application, Comm100 Live Chat is fully managed by Comm100. Comm100 does all the server side hardware, software, network and backup for you so that you may save more time and energy to do your own business.

Easy Startup. Comm100 Live Chat is easy to start up. No need to download or install anything. With an Internet connection and a web browser, you can use it for your own business. To use Comm100 Live Chat on your website, you just need to create a free account with Comm100. Then Comm100 will give you some code that you can add to your website. That's it - you have your own chat network to support your customers!

Powerful Features. I really love Comm100 Live Chat. Not only because it is free, but more importantly are the powerful features. I cannot think of a better one. It has all the features required to keep both a small and medium business.
• Free live chat for website. Completely free. No monthly costs, no setup fees.
• Unlimited operators. Having no restrictions or controls of the number of operators.
• Support both text & voice chat. You can have both a text and voice chat with your website visitors.
• Real-time monitoring. Comm100 Live Chat enables you to have a general view of your website visitors, including name, status, current page, referrer, Geo info, IP address, browser type, etc.
• Fully customizable live chat. You can have your own custom logo which fit the look of your website.
• Web Client, Desktop Client, Windows Mobile Client. You can take chat requests and engage your customers whenever and wherever as you want.
• Multi language support. You can select Spanish, German or Japanese as the language of the interface texts and system messages in your visitor side windows.
• Fully integrated with Comm100 Email Ticket solution. Offline Message & Chat Transcript can be automatically attached to a ticket. Customers' queries can be fixed in an efficient way. Moreover, smart auto follow ups help you strengthen the bond between you and your customers from the beginning. No customer issues will be left out.

Comm100 Live Chat is a real work of art. It is a perfect combination of functionality, stability and security. Overall, it is really great. If you have a small or medium business, and looking for a free live chat solution, Comm100 Live Chat is the best choice.

About the Author

About Comm100 Network Corporation
Comm100 provides open source and free hosted customer service software, including live chat software, forum software, email marketing software, knowledge base software, email ticket software and so on. All these applications are offered for 100% FREE, and they can be either used independently or fully integrated with Comm100 other products.

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