Careers in Sales and Retail - Klogtalent - By: Klogtalent

Careers in sales and retail have always been a ‘rising’ story. Though the recent recession has its toll on the jobs in retail and sales industry of India, now they are back with a boom. The IT boom has also mush roomed many retailers in India. The major retailers in India – Pantaloons, RPG Group, Reliance, AV Birla Group and Tata Group – have been in an expansion mode.

Retail jobs in India also indicate the country’s economic state. The more sales retail jobs it offers, the more its growth. As the world has become a global village, now the careers in sales have also expanded their horizon. The sales pitch may have changed; the strategies may also have changed over period of time but some things in sales will never change and should never attempt to: The fundamentals.

Yes! Any job seeker who intends to land in a career in sales and retail should possess these fundamental skills:

• Right Attitude: As opportunities in retail expand, so does the number of people who wish to catch the boom. Since jobs in retail sales doesn’t demand a high qualification, job seekers from various backgrounds, try to close the deal. But the first thing a sales career needs is the ‘right attitude’. The job seeker or the sales man should be pleasing and humble. He (or she) should have oodles of patience and composure to tackle diverse customers under unexpected circumstances.

• Communication: From receiving the customers with a warm welcome to showing the various products of their choice and until they leave the premises needs tremendous amount of effective communication. As jobs in retail industry are booming, the fresh recruits should be trained until they perfect the art of attracting the customers. Only with effective communication a deal can be sealed, a customer can be delighted, repeated customers can increase and industries can grow.

• Body language: A new customer – in fact, any human being – loves to be pleased and pampered. A beautiful smile can bring in more sales than a new technology that a company spends to pitch in a new customer. It’s not the technology that brings a product close to the consumer but the human connection and the feel good factor. A customer revisits a retail shop only if he has ‘felt’ it good in the previous visit. Career in sales, is all about spreading smiles and giving genuine heart-felt signals to the customer. It’s a human thing.

• Handling pressure: Retail jobs in India, are filled with lot of pressure. Many fresh enthusiasts opt for sales and retail jobs assuming some misconceptions. Ability to handle pressure separates the best from the rest. Because when a salesman was in pressure, it reflects in his actions and negatively affects the consumers. This results in the drop of sales.

As careers in sales and retail industry are increasing, more and more fresh graduates and even under graduates are showcasing an interest to bank on the boom. Apart from the above skills, they should also develop language skills, technical skills like basic computing, negotiation skills, a formal appearance and many more.

To begin a career in sales or to pitch in a great career move in retail, you can log on to KLogTalent.com

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