Benefits of ISO and ESD20:20 to Manufacturers - By: Joshua Green

Electronic component producers are guided by important quality directives to ensure products manufactured reliable and of the highest possible quality. These certifications provide the buyer with the confidence that not only each product is well built; the procedures are in place to assure repeatability and compliance.

Your management system is more than a manual or a certificate, a valuable tool that can help you gain full visibility into your organization's processes, resources, and goals. With the right information at your fingertips, you can make measurable improvements based on factual decision-making. The International Organization for Standardization (ISO) 9001 helps you develop a Quality Management System (QMS) to meet your customers' quality requirements, while continually improving operational processes. Since the standard is neither industry nor product-specific, it may be used by any organization that provides a product or service.

To gain an ISO certification, a company must carefully document how each step of the process is accomplished. Since it is a truly Quality Management System, each department is documented and audited for compliance.

Once a certification of quality management systems has been acquired, the systems are now in place to ensure updates to procedures exist. This is a continuous process which the company must comply in order to state they are ISO certified. Upon successful closure of any non-conformance and review of the audit package by some registrars’ audit program management and subsequent acceptance of the registration recommendation by the Certification Committee those registrars issue the registration certificate.

When working with electronics, Electrostatic Discharge (ESD) must be controlled to prevent unnecessary shocks of electrical current from happening. ESD must be managed in all stages of manufacturing, testing, and packaging to ensure the integrity of the finished components. The esd 20:20 is the standard, which controls this issue. It has become the standard for any original equipment manufacturers to adhere.

The addition of esd 20:20 standard provides additional proof to the customer of the manufacturers’ commitment to quality. It was designed to do away failures, which in turn create buyers’ confidence. It also saves money might be required if the product was damaged, and helps to preserve sensitive electronics premature damage. The combination of ISO and ESD 20:20 is proof of a commitment to the manufacturer delivering quality products.

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